Refund Policy

We want you to love your Margaret's Amber piece. If something isn't right, you have 30 days from the day you receive your item to submit a return request.

Return Conditions

To be eligible for a return, your item must be unworn and unused, in the same condition you received it, and in its original packaging. An invoice or other proof of purchase is also required.

How to Start a Return

To initiate a return, please email us at info@margaretsamber.com. If your return is accepted, we will send you instructions on how and where to send your package. Items returned to us without an approved return request will not be accepted.

For change-of-mind returns, the return label must be downloaded and printed by the customer.

Restocking Fees

We do not charge any restocking fees.

Return Costs

There are no return costs if your item was damaged during shipping or is defective. If you ordered the wrong item, it does not suit you, or you simply changed your mind, the return shipping costs are your responsibility.

Damages and Issues

Please inspect your order as soon as it arrives. Contact us right away if your item is defective, damaged, or if you received the wrong item, so we can look into it and make it right free of charge.

Because this is our final collection, every piece is limited. If a replacement for your item is no longer available, we will offer you a full refund instead.

Refunds

Once we receive and inspect your return, we will let you know whether your refund has been approved. If approved, your refund will automatically be issued to your original payment method within 14 days.

Questions

If you have any questions about returns, you can reach us anytime at info@margaretsamber.com.